CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage 83.5% of retail investor accounts lose money when trading CFDs with INFINOX. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Frequently asked questions

If you have a question, we’re here to help. If you can’t find the answer below then request a call back from our premium service team and we’ll be in touch at a time that suits you.

  • Why Bahamas?

    We want all of our clients to be able to trade and invest in global Forex, indices and commodities markets. Ultimately, our aim is to revolutionise the way clients and invest in Forex, indices and commodities. The Securities Commission of the Bahamas (SCB) share our values of integrity and trust. The SCB regulates over 270 banks and trust companies, including 7 of the world’s top 8 private banks and 35 of the top 100 global banks. North American and European banks have been working in the Bahamas for more than 100 years. Client funds are segregated and not used by INFINOX for its own purposes, ensuring clients get the very best service and trading opportunities. As well as enhanced MT4 and MT5 platforms, clients can create their own investment portfolios using tailored IX trading strategies.

  • How do I deposit?

    Once you have opened an account with us, please log in using your account details. Once logged in, simply navigate to our easy to use deposit page and complete the necessary form for your chosen deposit method.

  • Can I withdraw my funds?

    Yes, you can. Log in to the client area and you will see our withdrawal form. Please complete the form and we will send the funds back in the next 24 hours. Funds may take between 3-5 days to reach you depending on your withdrawal method.

  • Can I talk to someone about my investment?

    Yes, you can. Request a call back and our premium service team will be in touch at a time that suits you.

  • Where can I find out more about strategy options?

    You can look online or request a call back from our premium service team for more information. Alternatively, you can sign up without any commitments.

  • How many strategies can I use in my portfolio?

    You can use as many strategies as you like depending on how much you want to trade. You can use 1 or all of them, you’re free to diversify as much as you want.

  • Is there a minimum investment?

    Yes, but it depends on what strategy you use. The minimum investment will vary between all of them. For more information, request a call back from our premium service team.

  • Does it cost to invest?

    There are management and performance fees. For more information, request a call back from our premium service team.

  • Who regulates you?

    We are authorised and regulated by the Securities Commission of The Bahamas (‘the SCB’) and operates under the rules and regulations of The Bahamas.

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